Insurance Investigator

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV ANZSCO Skill Level 3

In New Zealand:

NZ Register Level 4 qualification ANZSCO Skill Level 3

At least three years of relevant experience may substitute for the formal qualifications listed above. In some examples, relevant experience and/or on-the-job training may be required in addition to the formal qualification. Registration or licensing may be needed. This includes qualifications assessed at AQF Certificate III, Certificate IV, Diploma, Advanced Diploma, Associate Degree, Bachelor, Master and Doctoral level. Other fields of study may be considered for a Full Skills Assessment if the employment is assessed as highly relevant and the field of study pertains to the applicant’s work as an insurance investigator.

Tasks Include:

• Examining scenes of incidents resulting in insurance claims to determine causes and effects. 
• Interviewing witnesses and claimants to obtain details required to assess the validity of claims and identify the parties responsible for accidents, damage and loss, and preparing statements and reports.
• Inspecting damaged buildings, equipment and motor vehicles and estimating the cost of repairs.

Occupations:

• Insurance Investigator
• Insurance Loss Adjuster
• Insurance Risk Surveyor