Flight Attendant ANZSCO 451711: Job Role, Salary & Visa Pathways

Flight Attendant ANZSCO Code: 451711

A Flight Attendant's work is to provide the safety, comfort, and well-being of the passengers during the voyage. They are particularly important in providing a high-quality in-flight service and attending to the needs of passengers and ensuring high standards of safety imposed by the aviation authorities. They work way before take off, and it starts with pre-flight briefings, they make sure safety checks, communication with the cabin crew and the flight deck. Flight attendants welcome passengers on board, seat passengers, carry on and give clear instructions on various safety measures. They prove emergency equipment usage, fasten seat belts, and check the cabin against the rules of the airline. In the course of the flight, they provide meal and beverage service, respond to passenger requests, and handle special requests, the medical assistance, mobility aid or child care.

The management of emergencies is an important aspect of the job. Some of the situations that Flight Attendants are trained to handle include different travellers and are the face of the airline brand. They also helped in conflict resolutions, complaints, and created a friendly environment for all the passengers. Flight Attendants perform post-flight tasks such as cabin checks, incident reporting and readiness to fly after landing.

A Flight Attendant is required to have a balanced mix of safety, hospitality and collaboration to provide a pleasant and trouble-free travelling experience. Their professionalism, flexibility, as well as customer orientation are important in ensuring safety and service standards of the airline.

Tone
Accuracy
Speed
Behaviour

Skill Level:	3
Alternative Title:	Cabin Crew
Migration Strategy:	CSOL
ANZSCO Code:	451711

Flight Attendant Job Description, Responsibilities, and Education Requirements

Indicative Skill Level:

The occupation of Flight Attendant in this must have a group that has a level of skill commensurate with the qualifications and experience outlined below. AQF Certificate III, including at least two years of on-the-job training, or AQF Certificate IV, or NZQF Level 4 qualification, or a minimum of three years of relevant experience. In some cases, relevant experience or on-the-job training may be needed in addition to the formal qualification. Some fields of study include Aviation Cabin Crew, Travel and Tourism Management, Hospitality Management and Customer Service Management. This includes qualifications assessed at AQF Diploma, Advanced Diploma, Associate Degree, Bachelor's, Master and Doctoral levels.

Tasks Include:

managing safety and emergency procedures and making public announcements.
coordinating the sale of goods to passengers and completion of any customs and immigration documentation which may be required.
conducting safety checks and demonstrations of safety equipment and procedures.
assisting passengers in emergency drills, carrying out emergency procedures, assisting and directing passengers in emergencies.
checking passengers’ tickets and directing them to seats and cabins.
tidying aircraft, ship and railway cabins, and receiving and stowing food, equipment and cabin baggage.
operating galleys, preparing and heating food for passengers, and serving refreshments and meals.
distributing reading material, pillows, blankets and other amenities for the comfort of passengers