Boarding Kennel or Cattery Operator ANZSCO 149911

Boarding Kennel or Cattery Operator ANZSCO Code: 149911

A Cattery Operator or Boarding Kennel is someone who manages and supervises the operations and facilities that cater to dogs and cats in temporary accommodation and care. The job will be practical and managerial in the sense that every animal will be given proper nutrition, exercise and care in a healthy and clean environment. These operators adhere to the best practices in animal handling, hygiene, and management of behaviour and at the same time observe compliance to health, safety and animal welfare practices. They also check on the health and welfare of the animals, detect any signs of disease or distress, and refer to the veterinarians when they are needed to ensure that the standards of care are high.

Besides taking care of animals on a day to day basis, Boarding Kennel or Cattery Operators also deal with the administration and management of the place. They make bookings of clients, ensure proper record keeping, budgeting and inventory, and proper running of all kennel or cattery related business. Another important part of the role is staff management which involves recruitment, training, and supervision of employees that will follow set procedures and deliver high standards of service to all the team members. They also contact customers to inform and reassure them about the health of their pets, this help them to build trust and increase customer satisfaction. Additionally, the other facilities may also include tailored services like, grooming, basic training, or special diet charts, but the operator oversees or provides these services.

This job is great for you if you are caring, organized, and have good leadership and communication skills. It is at Skill Level 1, and normally requires pertinent experience in animal care or a formal qualification in a Certificate IV in Animal Studies, Animal Care, or Business Management. Hours may be adjusted and they may involve weekends and holidays, as the demand of the customers may require. Boarding Kennel or Cattery Operators are very important industry players in the animal care sector as they guarantee quality and professional care of pets and uphold the highest welfare and service standards in their premises.

Tone
Accuracy
Speed
Behaviour

Skill Level:	2
Alternative Title:	Animal Boarding Facility Manager
Migration Strategy:	CSOL
ANZSCO Code:	149911

Boarding Kennel or Cattery Operator Job Description, Responsibilities, and Education Requirements

Indicative Skill Level:

In Australia and New Zealand:

The majority of careers under this category are considered to be of similar skill and knowledge level as those obtained during a bachelor's degree or even higher qualifications. However, at least five years of experience in the relevant field can be used as an alternative to the educational requirement in some instances. Where applicable, the competency standards of this occupation might also require one to have the relevant work experience and/or on-the-job training to supplement the formal qualifications.

Tasks Include:

Planning and organising the range and mix of products, stock levels, and service standards
Promoting and selling goods and services
Developing and reviewing policies, programs, and procedures concerning customer relations and goods and services provided
Controlling the selection, training, and supervision of staff
Ensuring compliance with occupational health and safety regulations